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Spam- and Virusfilter
How do I stop direct delivery of spam?
When will another delivery attempt be made if my mail server is not available?
How long do you queue emails?
Send email for examination to admin
Why are Hornetsecurity IP addresses blacklisted by Backscatterer?
See all 10 articles
Using the Infomail Filter
Using the Compliance Filter
Hornetsecurity Sender Policy Framework (SPF) Filter
Which service addresses are required for POP3 / IMAP mailboxes?
How to setup the Hornetsecurity Spamfilter
See all 15 articles
Using special characters in the Black-/Whitelist causes issues
I am waiting for an email that had been sent to me, but I didn’t receive it yet. Was it blocked?
Spam report has not been delivered
Unable to save user defined delivery times for the spam report
Why are outgoing emails with the error code 554 5.7.1 rejected?
See all 6 articles
Advanced Threat Protection (ATP)
ATP in detail: Real Time Alert
Setup ATP Targeted Fraud Forensic Filter
Setting up the Advanced Threat Protection (ATP) Service
Setting up the URL Rewriting mechanism
Webfilter Connector cannot be executed
How can I notify members of a drive?
Restoring and deleting Hornetdrive data
Changing your account passwort
Is it possible to take photos directly from Hornetdrive and save them in the cloud?
See all 17 articles
Is it possible to set the Hornetdrive so that the data necessary to decrypt the password or data remain on my computer.
Is it possible for a member of a Drive to share only certain folders within the Drive?
What happens if I delete a file from one client?
What to look out for, when uploading large files?
Is it possible to access Hornetdrive data via web?
See all 26 articles
Deleting data from Hornetdrive won’t free up my space
Why is the synchronisation of Hornetdrive slow?
Invitation cannot be accepted, button greyed out
Solving synchronization issues
File name/path too long error message
See all 19 articles
Email archiving (Aeternum)
What will happen to my archived data if I cancel my contract?
Information regarding Archive storage availability
Is it possible to delete emails from the archive?
Email archive import and export
How to archiv internal emails (Exchange)
Setting up the archiving service (Aeternum)
Setup and using the Aeternum App
Setting up Auditing-access
See all 6 articles
Emails remain “Deferred” from the Control Panel once handled by the Continuity Service
Emails cannot be forwarded
O365 Total Encryption - E-mail not readable
O365 Total Encryption - sent e-mail are not readable
O365 Total Encryption – unkown error
I have accidently deleted my certificate!
Using Email Encryption
Required SSL/TLS information for business partners
EDI-Kommunikation via S/MIME through Hornetsecurity
Purchasing and implementing encryption certificates
Enabling and using the email signature
See all 6 articles
“Connection failed” error when trying to sign into a Websafe message
Websafe will not be triggered, even if correct subject is chosen
Using RegExp and collective terms
Using the Application Programming Interface (API)
Whitelabelling Spamreports and other templates
Logging into the HTML5 Control Panel
Setting up the Out of Office Assistant
See all 12 articles
Black-/Whitelist without function in HTML5 Control Panel
Changes done in a Control Panel flash element will not be visible straight away
Not possible to connect to smarthost for outgoing emails
Password changes not transferred between the Control Panels
The HTML Control Panel ist not showing outgoing emails
General Information regarding the HTML5 Control Panel
What happens when you release an email?
Where can I find the archive in the HTML Control Panel?
LDAP port 389 will no longer be allowed to use
Advanced Email Signature and Disclaimer
Setting up the Advanced Email Signature and Disclaimer service
You want to establish a VPN connection to Hornetsecurity for your customer?
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