FAQs

O365 Total Encryption - E-mail not readable
Is your e-mail not readable in Outlook Web APP (OWA) or Android?   Then you need an appropriate browser plug-in that can access your certificate. For And...
Fri, 17 Jan, 2020 at 2:55 PM
O365 Total Encryption - sent e-mail are not readable
Is your sent e-mail no longer readable? If the e-mail was sent as an attachment, then the Total Encryption key is missing to encrypt the e-mail. ...
Fri, 17 Jan, 2020 at 6:21 PM
O365 Total Encryption – unkown error
If you experience an unknown error during your certificate delivery, your session cookies are expired.   To solve this, you must first log off from O365 ...
Sat, 18 Jan, 2020 at 3:04 PM
I have accidently deleted my certificate!
You can download the certificate as often as needed from the Control Panel. See here how to download it again.
Sun, 26 Jan, 2020 at 4:16 PM