Make sure that you have the following information in the email to ensure a quick archive import.
- Name of your company
- Contact person (email + phone) for queries by our support
- Date of (expected) delivery of the archive data
- Selected method of data delivery
- Additional information in accordance with the above conditions
- Approximate archive size (Uncompressed)
- (Primary) domain of the archive data
Note: The data will be kept for a maximum of three months after completion of the archive import for queries from Hornetsecurity and will then be deleted.
As soon as the upload of the data via SFTP or the dispatch of the physical data medium has been completed, please let us know by phone or email, to ensure that your archive import can be processed promptly.
If you have any questions about the further procedure, please do not hesitate to contact us.