This is a quick guide for how to add a new customer in the Control Panel.
This action can only be done by partner-level administrators.
- Access the Service Dashboard section
- Expand the first line in the customer list, which is the root partner level, and click on Add child
- Fill the mandatory fields
The "Displayname field" specified needs to be in a domain format, and this domain will be automatically created for this customer under Customer Settings > Domains.
Note: If you specify a new admin under Email, a mailbox for this user will be automatically created as well, but nothing will be billed for this user until services are enabled for this customer.
Important: This article describes only how to create customers, but doing so won't automatically enable any service. Please make sure to configure the desired emailing and/or backup services for this customer afterwards.