Supported Operating Systems
Altaro Endpoint Manager (EPM)
- Windows Server 2016
- Windows Server 2016 (Core installation)
- Windows Server 2019
- Windows Server 2019 (Core installation)
Altaro Endpoint Agent (EPA)
- Windows 7 (MS .NET Framework 4.7.2 [required for TLS1.2] and Service Pack 1)
- Windows 8.1
- Windows 10
Note:
- Must be 64-bit
- Home Editions are not supported
- Data from NTFS formatted disks only will be backed up
- Windows Deduplication enabled disks are not supported
- NTFS Compression enabled disks are not supported
- Bitlocker Volumes are supported
Required Hardware Specifications
Altaro Endpoint Manager (EPM)
- x86-64 processor
- 8 GB RAM
- 1 GB Hard Disk Space + an additional ≈ 300MB (during installation)
Altaro Endpoint Agent (EPA)
- x86-64 processor
- 2 GB RAM
- 1 GB Hard Disk Space + an additional ≈ 300MB (during installation)
- Minimum of 10% free disk space on each volume holding live data to be used for Microsoft Volume Shadow Copy
Software Prerequisites
- MS .NET Framework 4.7.2
- TLS 1.2
- Minimum screen resolution for the Altaro EndPoint: 1280x800
- All modern browsers are supported (Google Chrome is the preferred browser)
Communication Ports
Below is a list of the default TCP ports used by our software and their purpose. All these ports must be allowed.
Altaro Endpoint Manager (EPM)
443 : Required for Communication with the Altaro Cloud Management Console
35482 : Communication required for the console UI
35483 : Communication required for Altaro Endpoint Agent connections
Altaro Endpoint Agent (EPA)
35481 : Communication required for the console UI
Supported Backup Locations
- Azure Cloud Storage Account
Bandwidth Requirements
- a minimum connection of 1Mbps is required
Backup Consistency
- Backups of Endpoints are taken in a File Consistent state (i.e. Backups are not VSS Application-consistent)