In order for you to automatically discover and onboard Customers within 365 Tenant Manager, you need access to the Microsoft Partner Center.
Let's go through adding a sample customer and assigning the correct permissions required.
- Once logged in to your Microsoft Partner Center (MPC), click on [Customers]
- At this point, let's add a new customer, by clicking [New relationship]
- Next you'll be presented with an email template to send to your customer in order to authorize a reseller relationship.
A user with Global Admin permission is required to accept this relationship.
- Next we need to request an admin relationship, so while you're in the Customers screen, navigate to [Administer] and then click on [Request admin relationship]
- Here you can enter your relationship name, duration days and as a Microsoft Entra role, the [Global Administrator] role must be selected.
- Similarly, you need a Global Administrator from the customer to review and accept this relationship.
- Once these relationships are accepted and actioned by the Customer, you can proceed to connect your MPC to 365 Tenant Manager. If you have already connected your MPC without the GDAP relationships, you can manually onboard or else wait as 365 Tenant Manager continues to attempt the automatic onboarding in the background.