When reporting e-mails with the Phishing Reporter, an EWS error may appear and the e-mail cannot be reported. In these cases, we need detailed information on the configuration details for EWS.
To do this, please execute the following Powershell commands:
Get-OWAVirtualDirectory | select *
Get-OrganizationConfig | select *
Get-CASMailbox | select *
In addition, we need the IIS protocols belonging to the Exchange Server.
Please test the Phishing Reporter, make a note of the time and export the logs in relation to the time.
Instructions can be found here:
https://learn.microsoft.com/en-us/powershell/module/exchange/export-activesynclog?view=exchange-ps
Please also provide us with a complete HAR file.
Instructions can be found here: Generate HAR File