If you're looking to deactivate the VM Backup subscription for one of your customers, follow the steps below.
- Log into the Hornetsecurity CP and select the relevant partner account in the scope selection
- From the navigation bar, browse to Backup > VM Backup
At this stage if you wish to cease any Monthly subscriptions for VM Backup for this customer, simply toggle the switch and you will get a warning that if you still wish to backup your VMs with VM Backup you will need a perpetual license key.
Note that you still need to get in touch with your account manager in order to terminate the existing contract.