Note: If you are looking to connect your VM Backup to CP via a Proxy, please read below.

If your environment is sitting behind a Proxy, from 8.4.10 onwards, you can configure Proxy Settings in VM Backup.

If you're behind a Proxy, in order to submit Error Reports and the Check for Updates option, you must configure this option.

You can access the option from the [Settings] menu in the top right hand corner:

Then a window will pop-up allowing you to select your Proxy Settings:

Connections to CP

Please note that these proxy settings do not allow for connections to CP and it's important that the following 3 URLs must also be added to your proxy bypass list. Meaning traffic to the following URLs should be configured to bypass your proxy:

• signaler-tcp.manage.altaro.com
• eu-signaler-tcp.manage.altaro.com
• managesignaler2.altaro.com

This also applies to other VM Backup products such as Offsite Backup Server, Physical Server Backup and Endpoint Backup.