Much more information about Security Awareness Service whitelisting can be found in our manual:

Allowing the Delivery of Simulated Phishing Emails

Here you will also find all the information you need to set up whitelisting. 

To do this, navigate in the MDaemon GUI to Security → Security Manager → Security Settings → Trusted IPs.

Once in the menu there, enter the public IP address  from the manual to be excluded in the "New trusted IP address" field and click on the "Add" button. Optionally, you can add a comment for documentation purposes during this process.

As soon as these steps have been carried out, you can save the settings you have made by clicking on the "Apply" button.