Much more information about Security Awareness Service whitelisting can be found in our manual:
Here you will also find all the information you need to set up whitelisting.
To do this, navigate to Configuration -> IP Address Groups in the Kerio Connect Admin Interface GUI.
Once in the menu there, we define a new group for the IP address of the Awareness Hero (you can also use this group for other IP addresses for individual whitelisting). By clicking on "Add" you can now define your group and enter the corresponding IP address.
After successful creation, we switch within the Kerio Connect Adminterface GUI to Configuration -> Spam Filter and select the tab "Blacklists".
Once in this area, we activate our individual whitelist of IP addresses and select our previously defined group.
As soon as these steps have been carried out, you can save the settings you have made by clicking on the "Apply" button.