Quick Guides
- Reporting False Positives and False Negatives
- Setting up the Outlook Add-In
- Using RegExp and collective terms
- Configuring LDAPs with Azure Active Directory
- Generate HAR File
- Sending mass mailings
FAQ
- Where is advanced Routing?
- What does the error "This action is not allowed for this email type" mean?
- What is behind the Infomail filter?
- Why are Hornetsecurity IP addresses listed by UCEPROTECT?
- Why does my email contain a Winmail.dat?
- Why are Hornetsecurity IP addresses listed at Backscatterer?
Troubleshooting
- Why an email has been blocked or quarantined?
- Understanding message headers
- Why are emails marked as spam despite being on the Allow List?
- Why are outgoing emails with the error code 554 5.7.1 rejected?
- Quarantine report has not been delivered
- I am waiting for an email that had been sent to me, but I didn’t receive it yet. Was it blocked?