FAQ
- Where is advanced Routing?
- What does the error "This action is not allowed for this email type" mean?
- How is outbound spam being handled?
- What is behind the Infomail filter?
- Why are Hornetsecurity IP addresses listed by UCEPROTECT?
- Why does my email contain a Winmail.dat?
- Why are Hornetsecurity IP addresses listed at Backscatterer?
- When will another delivery attempt be made if my mail server is not available?
- How long are spam mails in the quarantine accessible via the spam report or the control panel?
- Can the spam filter service be limited to only a part of the users?
- How long does Hornetsecurity retain emails in case of temporary undeliverability?
- Can emails be incorrectly evaluated and blocked even though they are not spam?
- How do I stop direct delivery of spam?